Do you offer a managed support?
What is the benefit of the offered managed support?
What are your managed support plans?
Cpanel managed plan – $99/m including the charge of $35 for a control panel itself.
Is it possible to set auto charge/debit for renewal of my service?
How do I apply for my 30 day money back guarantee?
Do you store the debit card or credit card information?
Can I make the payment without including credit card details into the client’s area?
What do I do if the order is marked fraud and can’t be proceeded?
How do I cancel my account?
What currency do you bill in?
Do I get a discount for signing up for longer periods?
Where can I read your company policies?
How soon are accounts set up and ready for use?
What are the reasons for server suspension/termination?
Will I receive a notice before my server is suspended/terminated?
What are the grace period for a server suspention/termination?
What do I do if my server has already been terminated?
Is there a grace period?
Where are you located?
535 Scherers Ct.
43085 Columbus, Ohio
United States of America
What forms of payment do you accept?
We accept payments through all major credit cards (Visa, MasterCard, Amex, Discover,Dinersclub) for our services. Money orders and wire transfers are not accepted.
Will I receive an invoice?
Yes, you will receive after your order an online invoice.
Will you charge Tax fees?
There will be no tax fees if you or your company is located outside of Ohio.
Do I have to manually renew my server?
No. Your server will be automatically renewed by our system.
Do you offer free trial period?
No. However, we offer a 30-Day Money-Back Guarantee.
Will I be tied down to a contract while signing up?
Is there a setup fee for the server?
No. You will not be charged any kind of setup fees.
What is the cost for additional IP addresses?
How do I reset my client area password?
If you forgot your password, you can easily resend it at the Login page at https://billing.dedicatedsolutions.com/session/login. By clicking on ‘I forgot my password’, you will be to to request a password reset with your email address. In case you have not received an email notification with your password, please contact us directly by sending an email to [email protected] or contacting us via our Live Chat.
Where are your datacenters located?
- Columbus, Ohio, USA (Tier IV)
- Cincinnati, Ohio (Tier III)
- Dallas, Taxes (Tier III)
Ping our Data Centers Individually
Feel free to test each of our datacenter location by yourself! Ping one of the following IPs to test the latency.
- Colubmus, OH – 220.127.116.11
- Cincinnati, OH – 18.104.22.168
- Dallas, TX – 22.214.171.124